Contact & Bookings

Important Information

Due to us being a small b&b, staff are not available 24 hours, 

We try our best to accommodate guests wanting to check in after 8pm but please give us enough notice so that staff can be arranged for your arrival.

If no notice is given, there will be a late check in fee applied between 9pm – 12am

We do not take guests in after midnight unless arranged around the time of booking 

(this would have to be agreed to by the owners)

Anyone checking in after midnight with no prior arrangement will be unable to check in and will not be refunded for their stay

It is vital that you inform the hotel of a late check in to avoid any fees or disappointment

Unfortunately due to the nature of the hotel, we are unable to accommodate children under the age of 12, pets or Stag/Hen parties. Please contact the hotel for further information.

Credit or debit details are required to book rooms

A minimum of a £50 deposit may be taken from the card details provided for the security of the hotel, if there have been no issues, this is refunded onto the card upon checkout. Where the card details are declined or withheld, staff will reserve the right to cancel the booking.

All event bookings (especially concerts) booked more than 3 months in advance are subject to a price review, you will be notified within 7 days of booking and given an opportunity to pay the difference or find alternative accommodation. The management reserve the right to amend prices in accordance with local business guidelines.

Contact Us

0191 529 3018 – Please only call this number between 9am-7pm

If we are unable to take your call please leave a voicemail so we can get back to you as soon as possible 
Guest checking in on the day can leave a voicemail to inform us that they are running late

Hours of Service

Hotel is open to guests 24 hours a day 

However staff are unavailable from 10pm – 7am 

(unless in case of an emergency or arrangement has been made with guests prior to check in) 

Check in time is 3pm – 8pm 

You can book through the website 24/7 

However telephone bookings/enquiries will not be taken after 7pm

Email Form